SERVICES AND RATES
Here are just a few of the services we provide:
Windows Support - For all versions of Microsoft Windows and MS Office
applications, and many more popular business software suites.
Network Support - We support Windows NT, Windows 2000, Server 2003,
and Windows XP based networks, in both home and office environments.
Virus Kill and System Recovery - We have the resources to kill
whatever's infecting your system, save your data, and lower your chances
of getting reinfected.
Custom-Built Personal Computers - Since everyone's needs are
different, our machines are designed after consulting with you and determining
what your individual needs are. We're not about selling you stuff you don't need.
Hardware Support - We support and repair virtually all types and brands
of PCs, networked PCs, desktops and laptops, name brands and clones.
Basic Website Creation and Management - There's no need to pay thousands
or enter into a long-term contract.
If you need a compact, workable web solution, we can help out.
| Service Category | Standard Rates |
After Hours, Weekends*, Holidays |
|---|---|---|
| Standalone PC Service, Diagnostics, our bench or on-site | $60 per hour* |
$85 per hour* |
| Networked PC Service, on-site | $75 per hour* |
$100 per hour* |
| Virus, Adware, Spyware Sweep/Kill‡ | $80.00 |
$125.00 |
| System Wipe & Windows Reinstallation | $125.00 |
$155.00 |
| Windows Installation - with all updates, Firewall & Defender | $120.00 |
$150.00 |
| WGA* Validation (only if required to be done by phone with Microsoft in India) | $20.00 |
$50.00 |
| Applications software† installation | $30.00 |
$50.00 |
| Hardware Upgrade / Installation | $30.00 |
$50.00 |
| Hard Drive Upgrade with cloning (may be subject to WGA) | hourly |
hourly |
| Data Salvage, Archiving, Restoration | hourly |
hourly |
| Cleaning, with disassembly, desktop / notebook | $30.00 / $50.00 |
$40.00 / $60.00 |
Notes:
* Subject to minimum charge of one (1) hour, also may be subject to travel charge.
* Weekends are Saturdays or Sundays when our office is not otherwise open. If we're open, there's no weekend charge.
† Covers Office Suites (MS Office, Corel, Lotus), Quicken, Anti-Virus, Scheduled Task programming, etc. (QuickBooks subject to addl. charge.)
‡ Includes scan, detect, and elimination, but does not include system wipe and reinstallation, required to fully eliminate many infections.
Rates are subject to change without notice, and do not include tax (Whatcom County sales tax is 8.4%).
* "WGA" is "Windows Genuine Advantage," a Newspeak word invented by the folks at Microsoft to triple-check whether your version of Windows is Genuine, i.e., legal. In order to ensure that your Made-in-America software is Genuine, Microsoft sometimes requires you (us) to call a computer and read it a series of about 50 digits, after which you (we) get to sit on hold until they finally connect you (us) to some schmuck in India who took an American (or Canadian) job, and he or she reads you (us) a series of 42 more digits that we have to type into your computer, in an accent nobody can bloody understand. This may be required any time you change your hardware configuration or need to reinstall Windows as a result of, say, a virus that you got because of the failure of the billionaire geniuses at Microsoft to make Windows a secure operating system, unlike those guys who use a fruit grown in Microsoft's own home state for their logo, wink, wink. But that's just our opinion. We could be wrong. Bottom line: it takes time, and therefore we have to charge you for it. Think of it as helping create local jobs in the face of Microsoft's outsourcing. We appreciate your kind understanding.
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Updated on
Monday, 02/26/2007 23:02
h PST
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